Yes we offer 10% discount for 2, and 20% for 3 and above. So be kind, and get it too for your sister, BFF. 

Usually within 2 days of order placement. 

Any problems met, please contact us using the contact form in "contact us" page. Do quote your order number. 

Definitely! Many of our customers are men. Product is unisex. 

Yes, we offer a 1 year warranty.

No this is not necessary. Checkout the recommended sequence of use video. You can simply use water or your regular moisturizer. 

Use it to know it! Effects are visible after each use. You can clearly see the dirt and dead skin picked up on the spatula too. We recommend you follow the recommended sequence of use in a disciplined manner to see results. 

The device is designed to turn off automatically after 5 minutes. This acts also as a time guide, where each mode of use should be around 3 to 5 minutes. 

We recommend cleaning with a damp cloth after use. The product should not be washed or submerged in water to avoid damage.

2-3 times a week, roughly 15 minutes each time.  

For such cases, long hold the power button for 8 seconds.

No, pls do not use when charging. Protect your battery. 

1.5W, it is charged with USB and hence no socket plug involved. 

After a full charge, the spatula can be used for more than 2 hours. If you use all 4 modes each time, 5 minutes per mode, 3 times a week as recommended, you will only need to charge it every 2 weeks, 3 weeks even.
2-3 hours is required for a full charge. We encourage you to protect your battery, by charging it less often.  

Pulsing LED lights mean that it is charging

The vibrations are at ultrasonic speeds. Test it with a drop of water on the stainless steel spatula to see if it "atomises" the water. A buzzing sound can be heard too when it is vibrating.