Qualify for free shipping!
We're thrilled to offer free shipping on all orders above $50! If your order includes any pre-ordered items, the entire order will ship together once all the pre-ordered items are ready to ship.
Estimated shipping times:
- USA: 7 to 16 days
- Canada: 9 to 18 days
- UK/Europe: typically 7 to 16 days EU West, 7 to 20 days EU East
- Australia/New Zealand: 8 to 18 days
- Asia: typically 7 to 15 days
- Middle East: 15 to 25 days
- South America: 10 to 20 days
- Africa: 15 to 30 days
There is an error at check out, what do I do?
If you receive an error message at check out saying that your item is unavailable to ship to your location, this may due to a specific item or color being out of stock for the desired shipping location input for the order. We recommend trying to switch your item to another color or style to see if something else is available to ship to you based on the shipping location and the respective warehouse your order will ship from.
I need this urgently, do you offer faster shipping?
Unfortunately we do not. But we are going to introduce faster shipping in future so watch out for this space.
Do you ship internationally?
Yes we ship internationally.
Will I receive tracking information?
We’ll send an email order confirmation with tracking information when your order ships.
How will the Veris.Be spatula be shipped?
It will be properly packaged in bubble wrap to withstand the abuse of courier shipping.
Do I have to pay customs and taxes?
USA: All customs, duties and taxes are included in your shipping cost.
International: There may be duties or taxes upon arrival into your country based on where you live.
If you require more information on what duties and taxes may be due upon delivery, please contact your local customs office. If a customer refuses to pay for the legal duties and taxes due on a Veris.Be shipment, Veris.Be is not responsible for the potential repercussions with the postal service.
I did not receive my package?
Please keep in mind that once a package leaves our warehouse, it is in the hands of the postal service. If you experience any problems during transit, please contact the us immediately. If the package is not delivered to the customer, due to the provision of an incorrect address upon checkout, Veris.Be will not be held responsible and will not be able to offer the customer a refund. If a package is lost in transit, Veris.Be is unable to refund the customer for the purchase, however our Customer Service Representative will assist the customer in tracking the package.By making a purchase with us, you agree that Veris.Be will not be held responsible for any lost, stolen or delayed packages that may happen during shipment.